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No worries! We got you covered - here's how to reset your Insticator password in a few simple steps.
Insticator has introduced an enhanced commenting experience with our new commenting product COOL Comments, while some sites may still feature our classic Insticator Commenting. To ensure you're accessing the correct guide, please identify which version you're using:
- For Insticator Commenting instructions, click here.
- For COOL Comments instructions, click here.
Not sure which version you're using? No problem! Please refer to our brief guide, "How do I know what commenting version I'm using?", for easy identification and assistance.
Insticator Commenting
1. Within the Commenting Unit, click on the "Sign in to comment" option on the right-hand side or the "Sign in" option on the upper right-hand side:
2. Once the Insticator login window opens, click on "Forgot your password?":
3. Once the "Reset password" window appears, enter the email address linked to your Insticator account and hit "Send Reset Email":
4. An email will be sent to the email address you provided. Click on "Reset Password" to create a new password:
5. Once the new window opens, create a new password and confirm it, then click on "Change Password":
6. You should see a "Password Successfully Updated" message displayed on the screen. Click on the "Sign In" button to sign in with your new password:
7. You will be redirected to the article you were previously viewing, where you can sign in with your new password.
COOL Comments
Forgetting your password can be frustrating, but COOL Comments makes it easy to reset it and get back to engaging with your favorite content. Here's how:
- Start by clicking on the "Log in" option located at the top of the Commenting Unit.
- In the Insticator login window that appears, select "Forgot password?".
- You'll then see the "Reset password" window. Here, enter the email address associated with your Insticator account and click "Send Reset Email". Remember, the system is case-sensitive, so it's important to enter your email exactly as it was registered.
- Check your inbox for an email from us. Click on the "Reset Password" link provided to proceed with creating a new password.
- A new window will open prompting you to create and confirm your new password. After doing so, click on "Change Password".
- A confirmation message, "Password Successfully Updated," will be displayed. Click on the "Log in" button to sign back into your account with your new password.
- You'll be redirected back to the article you were initially viewing, where you can now log in using your newly updated password.
By following these steps, you can quickly regain access to your account and continue participating in the discussions and interactions that interest you on COOL Comments.
Still having trouble resetting your password or accessing your commenting account? Get in touch with our support team at commenting-help@insticator.com.